Legal

Privacy Policy

Effective Date: June 2026 , Last Updated: June 2026

1. Introduction

Catrachos Sublimacion ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at catrachossublimacion.com or use our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This includes:

  • Name — When you fill out a contact form or request a quote.
  • Email address — When you send us a message or subscribe to updates.
  • Phone number — When you request a quote or schedule a consultation.
  • Business details — Any information you voluntarily include in messages about your project (e.g., company name, order requirements).

We do not collect sensitive personal information such as Social Security numbers, financial account data, or health information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support.
  • Prepare and send custom quotes for products and services.
  • Process orders and coordinate delivery of custom apparel and merchandise.
  • Schedule consultations and manage appointments.
  • Improve our website and services.
  • Send occasional updates about our services (only if you opt in).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Sharing and Third-Party Services

We use Formspree to process contact form submissions. When you submit a form on our website, your information is transmitted to Formspree's servers for delivery to our inbox. Formspree's use of your data is governed by their own Privacy Policy.

We may also share your information when required by law, or when necessary to protect our legal rights.

5. Cookies and Tracking Technologies

Our website uses only essential cookies required for basic site functionality (e.g., remembering your language preference). We do not use third-party advertising or analytics tracking cookies. For full details, please see our Cookie Policy.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses HTTPS encryption, and we restrict access to personal data to authorized personnel only. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 12 months unless an ongoing business relationship exists.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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